Comcast to build Customer Experience Center of Excellence in North Charleston

COLUMBIA, S.C. – Comcast announced today that it is establishing a new customer service and technical support Center of Excellence in Charleston County. The $21.4 million facility will house more than 550 new employees.

These employees will specialize in providing support for Comcast customers who have the X1 entertainment operating system, high-speed Internet and digital telephone services.

Situated alongside Interstate 26 in the Ingleside Plantation development, the new 80,000-square-foot facility is anticipated to be fully operational in the second half of 2016. The new facility will be located at 3450 Ingleside Boulevard near U.S. Route 78 in North Charleston.

With today’s announcement, Comcast will eventually employ more than 800 local employees. In addition to the new center, Comcast also operates a 5,000 square-foot Xfinity Customer Center in North Charleston that opened in January 2015.

Comcast has made hundreds of millions of dollars’ worth of investments in its technology, its employee base, and in bridging the digital divide in greater Charleston.

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