Diverse companies – from startups to multinational corporations – continue to relocate and expand existing operations in the Charleston region.
September 29, 2018
Customer Service Center
Verizon is closing six call centers nationwide and shifting most of these customer service employees to a work-at-home format. The North Charleston center downsized its staff in September, affecting 92 positions, with about 500 remaining customer service staff working from home locally--a model the firm reports they have tested and found successful for both employee and employer, while trying to maintain high levels of customer service.
August 31, 2018
Third-party logistics provider
Kenco, which distributes automotive parts for the Robert Bosch plant in North Charleston, will end its Summerville operations in August, but the company’s 100+ employees will be offered positions with MAU, the firm that Bosch is replacing Kenco with for this logistics agreement. MAU will operate out of the same facility that Kenco is vacating.
InterContinental Hotels Group (IHG)
June 20, 2018
Hospitality-related call center
Call center closure affecting 630 positions. The closing is scheduled for November 2018, and the task of handling thousands of inbound calls a day from hotel guests will be transferred to a third-party provider, according to the firm. The decision to close was related to a high level of staff turnover, company spokesman Neil Hirsch told the press.
BAE Systems EI&S
April 9, 2018
Electronic security and communications systems design, manufacturing and integration
As a U.S. Navy contract winds down this year, the first round of job cuts at BAE's Summerville plant is scheduled for May 31, 2018, and will affect 51 employees. Three more sets of layoffs (totaling 182 workers) are planned through Sept. 27, for a total layoff of 233 workers by the end of the year. These include technical and non-technical positions from engineers to warehouse workers who have been equipping existing mine-resistant tactical military vehicles with enhanced communications systems, intercoms, mobile networks and technology designed to protect the drivers and passengers.
On Demand Publishing, LLC
March 27, 2018
publishing consulting services
On Demand Publishing LLC, a division of Amazon that helps authors self-publish, said it will discontinue its paid professional publishing services for authors at its office at 4900 LaCross Road, affecting 58 positions. The office is not closing, but the entire division's staff will be laid off, as this service is discontinued by this firm.